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General

1. Do the templates work on other Content Management Systems?

No. All our templates are custom built to integrate with Business Catalyst.

2. Do you make templates for other platforms?

No. We only build templates for Adobe Business Catalyst here.

3. Do your templates work on other systems?

No. All our templates are built within Adobe Business Catalyst and require the platform to function correctly.

4. What is Adobe Business Catalyst

Adobe Business Catalyst is an all-in-one content management system. You can ready up about it's features here.

Pre-Purchase

1. I'm a BC Partner, how do I get a template?

When you purchase a template you will receive an instant notification allowing you to download files relevant to the template you purchased. We will be in contact within 24 hours to assist the migration to your Partner Portal. Adobe say it can take from 48-72 hours (during a working week) to move the template to your Partner Portal.

If you're not a BC Partner then you should definitely consider it! We can even offer your a discount on your registration as well as some in house perks.

2. What if I just want a regular hosting account with BC?

If you are planning to use BC for yourself with no intention of becoming a partner, that's no problem. Simply register a 30 day trial here. You can upgrade to full site at any time.

If you already have a BC Partner who hosts your site then you, or your BC Partner will need to get in touch with us.

3. What's with the different template options and prices?

Sometimes you need a template to suite a particular hosting package, client budget or you just need extra room to build.

We offer multiple variations of most our templates so you can get the most out of your purchase without having to build backwards.

4. Which Data Centre will my template end up?

That's up to you. Simply select which Data Centre you would like your template transferred to when you are adding a template to the shopping cart.

Business Catalyst does have plans to develop functionality that will allow templates to be transferred across data centers, but that is not currently available.  In order to utilize this template on a different data center, you'll need to re-build the template on the new data center or purchase a new license of that template and have it deployed to the new data center. 

5. Which payment types do you accept?

We take all major Credit Cards prices are in Australia dollars.

Templates

1. Are templates cross-browser compatible?

Yes. We do our best to keep up with the latest browsers and so all our templates are cross-browser compatible (Yes, even IE).

2. What does the template come with?

All templates come working and installed, we'll replicate a copy of the template and transfer it to your Partner Portal for you to edit as you please.

 HTML, CSS, JavaScript and BC functionalities will work the same as the demo version but without most of the content.

If you login to your account you will be able to see a download link for each template you purchase - these include PSD files, a full backup of the template and documentation.

Licensing

1. Can I use the same template for multiple clients?

Yes. Each template assigned to your Partner Portal may be used for as many client sites as you wish. However you are not allowed to use the templates in your OBB.

2. What are the licensing options?

Currently, we only offer one type of license, which allows you to replicate a template to be used for more than one website instance. 

We do regular checks to make sure Partners are abiding by these licenses.

3. What are the licensing restrictions?

We do not allow the following activities with purchased template licenses:

  1. Although we allow and encourage you to sell these template solutions to your customers, we do not allow ANY public resale or re-purpose of these templates, code, design, etc under any circumstance.  This includes, but is not limited to, partner websites, online business builder, 30 day free trial, etc.
  2. We do not allow templates to be made publicly available via your partner portal online business builder, without DFT approval.
  3. We do not allow any direct selling, in any public or private way, the Business Catalyst partner community, prospects, etc.